Refund Policy

When VANAS receives a notice of withdrawal from a student, or an international student delivers a refusal of study permit:

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‍No later than seven days after student and institution signed the enrolment contract, and Before the program start date.

100% tuition refund

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‍Between the date the contract was signed and the start date of the program, where that period is less than seven days.

100% tuition refund

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More than seven days after the student and institution signed the enrolment contract, and at least 30 days before the program start date.

Institution may retain up to 10% of tuition, to a maximum of $1,000

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More than seven days after the student and institution signed the enrolment contract, and Less than 30 days before the program start date.

Institution may retain up to 20% of tuition, to a maximum of $1,300

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After the contract start date, and up to and including 10% of instruction hours have been provided.

Institution may retain up to 30% of tuition

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After the contract start date, and after more than 10% but before 30% of instruction hours have been provided.

Institution may retain up to 50% of tuition

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When VANAS delivers a notice of dismissal to a student:

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Up to and including 10% of instruction hours have been provided.

Institution may retain up to 30% of tuition

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More than 10% but less than 30% of the instruction hours have been provided

Institution may retain up to 50% of tuition

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When a student withdraws or is dismissed from a distance education only program:

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When the student has received an evaluation for completing up to 30% of the program.

Institution may retain up to 30% of tuition

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When the student has received an evaluation for completing 30% to 50% of the program.

Institution may retain up to 50% of tuition

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When a student does not attend – no-show:

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A student (other than a distance education student) does not attend the first 30% of the program.

Institution may retain up to 50% of tuition

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