Toll free: +1 833-437-3872 or call: 604-612-1171 email: info@vanas.ca
Student Login
Position responsible:
School Administrator
Category:
Student Manual
Location:
Canada
Implementation Date:
September 5, 2011
Date of Last revision:
April 17, 2023
REFUND POLICY |
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APPROVED PROGRAMS – IN-CLASS OR COMBINED DELIVERY |
REFUND DUE |
Before program start date, institution receives a notice of withdrawal: |
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· No later than seven days after student signed the enrolment contract, and · Before the program start date |
100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
· At least 30 days before the later of: a) The program start date in the most recent Letter of Acceptance (international students) b) The program start date in the enrolment contract. |
Institution may retain up to 10% of tuition, to a maximum of $1,000. |
· More than seven days after the student and institution signed the enrolment contract, and · Less than 30 days before the later of: a) The program start date in the most recent Letter of Acceptance (international students) b) The program start date in the enrolment contract. |
Institution may retain up to 20% of tuition, to a maximum of $1,300. |
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than distance-education-oly programs: |
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• After the program start date, and up to and including 10% of instruction hours have been provided. |
Institution may retain up to 30% of tuition. |
• After the program start date, and after more than 10% but before 30% of instruction hours have been provided. |
Institution may retain up to 50% of tuition. |
• After the program start date, and 30% or more of the hours have been provided. |
No refund due. |
Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education): |
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• A student does not attend the first 30% of the program. |
Institution may retain up to 50% of the tuition paid. |
Institution receives as evidence a study permit was denied (applies to international students requiring a study permit): |
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• Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: a) The program start date in the most recent Letter of Acceptance b) The program start date in the enrolment contract • Student has not requested additional Letter(s) of Acceptance. |
100% tuition and all related fees, other than application fee. |
APPROVED PROGRAMS – DISTANCE DELIVERY |
REFUND DUE |
Before program start date, institution receives a notice of withdrawal: · No later than seven days after student signed the enrolment contract, and · Before the program start date |
100% tuition and all related fees, other than application fee. |
· Student has completed no more than 30% of the program. |
Institution may retain up to 70% of the tuition paid. |
• Student has completed more than 30% but less than 50% of the program. |
Institution may retain up to 50% of the tuition paid. |
• Student has completed 50% or more of the program. |
No refund due. |
Completed means the student has received an evaluation of their performance for the specified percentage of hours of instruction. If a student completed a portion of a program for which they did not receive an evaluation, that portion should not be included in the calculation of the percentage of the program completed. |
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Canada Headquarters
270-5489 Byrne Road.
Burnaby, British Columbia. V5j3J1
Canada
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8105 Birch Bay Square St #103, Blaine, WA 98230, United States.
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